FAQs
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What are your shipping options and delivery times?
- We offer standard, fast, and express shipping options. Express shipping typically takes 3-5 business days for domestic orders, Standard shipping takes 5-8 business days while Economy shipping delivers within 7-14 business days.
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Do you ship internationally?
- Yes, we offer international shipping to most countries. International delivery times vary depending on the destination but generally range from 7-21 business days.
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What is your return or exchange policy?
- We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we accept returns or exchanges within 30 days of delivery. Please refer to our Return policy for more details.
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How can I track my order?
- Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on our website or through the carrier's website.
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What payment methods do you accept?
- We accept major credit cards (Visa, Mastercard, American Express) as well as PayPal for secure and convenient checkout.
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Do you offer gift cards?
- No, we do not offer gift cards.
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How do I care for my garments?
- We recommend following the care instructions on the garment's label to ensure longevity and preserve the quality of your streetwear pieces. Generally, we recommend washing in cold water and air drying to maintain the integrity of the fabric and print.
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Are your products ethically sourced or sustainable?
- Yes, we are committed to ethical and sustainable practices. We work closely with our suppliers to ensure fair labor practices and prioritize eco-friendly materials and production methods whenever possible.
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Can I cancel or modify my order after it's been placed?
- We strive to process orders quickly, but if you need to cancel or modify your order, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled or modified.